• Gina Wells, Raine & Horne, Burpengary

When Can An Agent Enter My Rental Property?


When a tenant is renting a property or room, it is their home. The property manager/owner may need to enter for an inspection, repair or a viewing, but it is important that the tenant’s privacy is respected.

Entry notice

The property manager/owner can only enter the property for a valid reason and if the correct notice has been given using the Entry notice (Form 9).

Entry times

Entry must be between 8am and 6pm Monday to Saturday. Entry is only permitted outside these hours, on a Sunday or public holidays, if the tenant agrees.

General inspections

The property manager/owner must specify a time, or two-hour window, for a general inspection, and must enter the property within that time. This timeframe does not apply to other people (e.g. tradesperson or a property valuer).

When an entry notice is not required

  • in an emergency

  • if the property manager/owner believes entry is necessary to protect the property from damage about to happen

  • if the tenant verbally agrees with the entry, and

  • to carry out site maintenance in a caravan park (if specified in the tenancy agreement)

Disputes about entry

If entry problems cannot be resolved by the tenant and property manager discussing the issue, the RTA’s free dispute resolution service may be able to help.


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